Below is the ITANA.org capability map. A Capability Map captures the core activities of an organization. The four strategic capabilities for ITANA.org are: Practice Development, Knowledge Transfer, Community Building and Outreach. These are the outcomes that we want ITANA.org to deliver to community. The other capabilities describe the services that we provide, how people connect with ITANA.org and finally the services that are supporting our activities.
There are five blog posts that describe the capabilities: Strategic Capabilities, Service Capabilities, Supporting Capabilities, Community Facing Capabilities, and finally Leadership Lessons from Capability Mapping.
Download the ITANACapabilityMap v1.2 as a PDF.